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Caregiver Careers in Monroe, NC

SERVICE SUPERVISOR

POSITION QUALIFICATIONS
The Service Supervisor must be a registered nurse licensed in the state of NC with no adverse findings. Must have at least (1) year management experience preferably in home care services. Must have a valid driver's license and reliable insured transportation. Must be able to travel to client homes within a 90 minute drive from office site location in Monroe, NC.

SUMMARY OF JOB FUNCTIONS

Must be continuously available for supervision, on-site where services are provided when necessary, during the hours that in-home care services are provided.
Will conduct an initial assessment of new clients.
Will develop the Plan of Care for new clients and updates.
Conduct 90-day visits for clients and once annually with the aide present. Manage in-home aides, companion, sitter, and respite services/employees.
Will verify competencies of Aids and Companion Sitters by demonstration.
Onboard and supervise new in-home aides and companions.
Document that the aides, companion, and sitters are competent to perform client care tasks or activities to which they are assigned.
Supervise designated by agency policy for the services assigned.
Supervise companion and sitter services by contacting the client receiving care every three months and by making a supervisory visit to each client's place of residence at least every six months, with or without the companion and sitter's presence, and at least annually, while the companion or sitter is in the home providing services to the client. May simultaneously conduct the quarterly case review. Conduct a review of the client's general condition, monitoring progress and response to the services provided by the companion or sitter, and updates to the plan of care as needed.
Supervise in-home aide services by visiting the client's place of residence every 90 days with or without the in-home caregiver's presence, and annually, while the in-home caregiver is providing care to each client. The supervisory visit shall include review of the client's general condition, monitoring progress, and response to the services provided by the in-home caregiver.
Document each supervisory visit and maintain in the agency's records and shall contain the following:

Date of visit
Findings of visit; and
Signature of person performing the visit

Ensures that the caregivers are adhering to job descriptions/assigned tasks. Promote customer satisfaction.
Responds to incoming service inquiries.
Develop and maintain in-service training schedule. Manage employees' schedules and assign shifts. Manage call-outs and hiring tasks.
Competency of skills/tasks by return demonstration for in-home aide staff and companion providing hands on care.
Recruit/ assign/ supervise/ counsel/ terminate/ interview and hire staff and provide staff performance evaluations as appropriate. Ensures appropriate staffing levels.

In-Home Caregiver

Under supervision of a registered nurse, An In-Home Aide provides quality care to patients and assists patients with ADL’s and IADL’s within patient’s home in compliance with federal, state, local government regulations and company clinical policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following:

Provides direct and individualized assistance to assigned patients based on agency guidelines and under the supervision of the Registered Nurse.
Ensures quality and safe delivery of home care services to patients/clients and families/caregivers.
Implements plan of care formulated by physician and/or Registered Nurse.
Provides accurate and timely documentation consistent with plan of care.
Maintains safe and healthy working environment and uses safe work methods and procedures in accordance with company clinical standards.
Uses equipment and supplies effectively and efficiently.

Essential Duties & Responsibilities

Adhere to the plan of care, which may involve touching the patient in order to implement the plan of care.
Assist patients with ADL/IADL activities which may include personal hygiene, dressing, bathing, and other daily tasks.
Observe and report on patient condition.
Keep up with in-service training.

EDUCATION AND/OR EXPERIENCE

High School Diploma or GED Required
At least 18 years of age.
Must be listed with no substantiated findings in the NC Health Care Personnel Registry
Must have a valid driver's license and reliable insured transportation
Must be able to travel to client homes within a 90 minute drive from office site location in Monroe, NC.

SKILLS AND ABILITIES

Ability read, write, follow instructions as appropriate (for understanding the needs of population served)
Ability to provide personal care tasks, home management tasks, basic meal preparation, housekeeping, home safety, handling emergencies in the home, and infection control
Evidence of ability to deal effectively with job demands.
Good Verbal Communication Skills Required.
Ability to work closely supervised to assure competence in providing client care.
Have good personal hygiene and be neat in appearance and practice

Competencies

In Home Aides must be trained and competent to perform client care tasks or activities to which they are assigned. Such individuals shall perform delegated activities under the supervision of a Registered Nurse.
The aide must demonstrate competency with a successful skill check off by the RN/
Good physical and mental health.
Caring attitude, empathy, tact, and patience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work requires moderately heavy physical exertion on a regular and recurring basis such as: assisting patient in transfer activities (wheelchair, to bed, to tub, to commode) and providing substantial support to individuals in ambulation.
While performing the duties of this job, the employee is regularly required to use hands to finger, to handle or feel, and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move over 100 pounds.
Employee must be able to deal effectively with stress and be able to work the assigned hours per week.

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

Personal Care | Companion | Sitter

JOB SUMMARY
A Sitter or Companion must:

Be over 18 years of age
Be a North Carolina resident free from any charges from the law enforcement agency and/or and other disciplinary actions
Have references from a similar job in the past year and preferably two to five years' experience preferred in a sitter/companion type position
Be able to read and write
Obtain a passing score on any tests required for the proper care of the clients as deemed necessary by the Service Supervisor or authorized company staff
Have no accusations or listing on the Health Care Personnel Registry
Must have a valid driver's license and reliable insured transportation
Must be able to travel to client homes within a 90 minute drive from office site location in Monroe, NC.

DRESS CODE

Sitters and companions must wear uniforms with shoes and socks, or any color/pattern scrubs
No cut-offs, or mini skirts. Clothing must be clean and pressed if needed. Hair must be clean and combed.

RESPONSIBILITIES

Provide a companion for client without providing personal or hands-on care, medication reminders and IADLS.
Always keep client in sight, except for bathroom breaks. Breaks may be taken only when it is safe for the client
Report any changes in client status to the office nurse immediately
Keep the client's area clean and uncluttered Prepare light meals for the client when asked
Use all work hours to manage, entertain, clean workspace, prepare meals, and provide companionship for the client

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